About Resolvity

Resolvity provides intelligent on-demand speech IVR solutions. Resolvity’s cutting-edge software and solutions help companies in hi-tech, telecom and media, healthcare and financial services improve their customer satisfaction and lower support costs by automating telephone-based customer support calls that are inherently complex and time-consuming.

By using Resolvity’s software, companies can make a quantum jump from their hardware centric IVR to a knowledge-based, feature-rich software centric IVR.

Resolvity’s software improves first-contact resolution rates and provides end-users with a high-quality support experience. In addition, companies using Resolvity’s software can lower support costs whether they are using on-shore or off-shore call centers. Resolvity uses a software-as-a-service model for its platform which means that companies predominantly pay Resolvity only after their automated solution gets deployed and starts to deliver value.