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Press Releases
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Resolvity receives 2009 Speech Technology Excellence Award
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Resolvity, Inc. (http://www.resolvity.com) announced today that its On-Demand Speech Application Platform received the Speech Technology Excellence Award for 2009 presented by TMC’s Customer Interaction Solutions magazine, a leading publication covering CRM and call centers for over 27 years. The award is in recognition of the Platform’s ability to deliver a wide range of advanced speech recognition based IVR applications...
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Resolvity to participate in Utility Experience Management Conference in Atlanta
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Resolvity today announced that the company is participating in the Marcus Evan’s Utility Experience Management Conference to be held from January 26-28 in Atlanta, GA at the Sheraton Atlanta Downtown. The conference will take an in-depth look at tools and techniques to help Utility companies and their customers in these tough economic times. A key focus of the event will be around utility companies sharing best practices that could enable them to move towards a more self-sufficient customer experience...
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Resolvity Honored with 2008 Product of the Year Award
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Resolvity, Inc. announced today that its Speech Application Platform received the 2008 Product of the Year Award presented by industry leading magazine Customer Interaction Solutions. The award was in recognition of the platform's flexibility, scalability, and its ability to provide a superior customer experience. In addition, the platform's extensive business analytics capabilities allow customer service executives to get a real-time view of the effectiveness and efficiency of their IVRs...
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Resolvity receives 2008 Speech Technology Excellence Award
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Resolvity, Inc. announced today that its Speech Application Platform received the Speech Technology Excellence Award for 2008 presented by TMC’s Customer Interaction Solutions magazine, a leading publication covering CRM and call centers for over 26 years. The award was in recognition of the Platform’s advanced speech technology capabilities. With new speech technology products being constantly introduced in the market, this award was presented to recognize the Platform as the best of breed of these new products...
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Resolvity Appoints Industry Leader Toni Portmann as Chairman
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Resolvity, Inc. announced today that Toni Portmann, former President and CEO of global contact center outsourcing provider Stream is joining Resolvity’s Board of Directors as Chairman of the Board. Toni brings over thirty years of leadership experience in Information Technology, BPO, Financial Services, and CRM to Resolvity. As Resolvity’s Chairman of the Board, Toni will play an active role in the company’s strategic sales and business development activities...
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Resolvity's Platform Named 2007 Product of the Year
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Resolvity, Inc. announced today that its Speech Application Platform has received a 2007 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices. Commitment to the industry's technological advancement, improvement in customer experience, were some of the criteria that led to the award...
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Resolvity Ushers in Next Wave of Voice Automation
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Resolvity Inc., an innovative provider of intelligent voice self-service solutions, takes automation of customer care phone calls to the next level with its award-winning Resolvity 1.2 speech application platform...
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Best Practices to Increase Effectiveness of Voice Self-Service
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